Algemene Informatie
Ik heb een kortingscoupon, hoe kan ik deze gebruiken?
Ik heb een restitutievoucher, hoe verzilver ik deze?
Ik wil naast mijn restitutievoucher ook mijn 5% kortingscoupon voor het hotel gebruiken. Hoe doe ik dit?
Hoe kan ik meerdere coupons gebruiken tijdens mijn volgende reservering?
Waar kan ik mij restitutievouchers en kortingscoupons vinden?
Does Destinia offer the ability to purchase insurance?
When can I purchase insurance?
I purchased insurance but I want to cancel it and be refunded, can I?
What is the difference between cancellation insurance, and cancellation and travel assistance insurance?
If I modify my reservation and have purchased insurance, can I also modify the insurance?
Welke betaalmethoden accepteert Destinia?
How can I finance my purchase?
Is het veilig om met een creditcard te betalen via Destinia?
Wat is de CVV2 code?
Wat is Betalen in Termijnen?
Can I pay for a hotel reservation via bank transfer?
How can I pay for a travel reservation?
If I have to cancel my reservation, how will you refund my money?
How can I finance my purchase?
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Reservation confirmed!
When confirming the purchase, it indicates that an error has occurred. What can I do?
If an error occurs in the process or I don't fill out all the information, will the reservation be confirmed regardless of the system error?
Als ik een hotel voor iemand anders reserveer, moet ik het dan onder mijn naam of onder de naam van de ander doen?
When traveling with babies, should I include them in the reservation or do children travel for free?
Wat moet ik doen als ik de bevestigings e-mail van mijn reservering niet krijg?
If I have to cancel my reservation, how will you refund my money?
In the event that your reservation is cancelled, you"ll receive a refund voucher in the amount paid to Destinia, minus any cancellation fees you were informed of at the time the reservation was confirmed.
This refund voucher will be valid for a period of one year from the date it is issued and can be used to pay for any service offered by Destinia.
If you don"t anticipate planning a trip in the next few months, you can simply reject the voucher, and the refund amount will be credited back to your original payment method.